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OUR FOCUS AREAS
We leverage human and machine intelligence to help startups in design, scale-ups in embedding, and established players in transforming compliant, innovative product and operating models.
We embed regulatory compliance into product and operational designs
Compliance as code
We implement robust financial crime prevention and management controls
Combat financial crime
We create CX models that harmonise automation and human assistance
Implement innovative CX
"We help implement right level and type of friction in right customer journeys and for moments that matter"
OUR SERVICES
PRODUCT
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Product Vision, Product Development, Product Usage and Data Analytics, Product Design and Implementation
EXECUTION
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Regulatory Readiness, Licensing, KPI & KRI, Operating Model Design & Implementation, Vendor Selection
CUSTOMER EXPERIENCE
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Customer Personas, CRM, Customer Onboarding, Customer Support/Success, Customer Satisfaction
RISK AND CONTROL
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Risk Appetite, Risk Register Design and Implementation, Policy Design and Implementation
Why Choose Us?
We have experience both as operator and advisor thats sets us apart
Deep Subject Matter Expertise
70+ Years of combined experience across the UK, US, India, Canada, and KSA in 10+ highly regulated organisations
Proven expertise in designing, implementing, and scaling core business capabilities in the Banking and FinTech space
Specialists in anti-financial crime management, payments, customer experience, and operational risk management
Experts in launching and scaling new digital products in regulated environments
Deep regulatory experience having successfully navigated approvals and governance in multiple jurisdictions
Proven Track Record
Scaled 5 financial institutions to achieve 20x revenue growth and 100x transaction volume
Led product expansion across 4 continents
Launched market-leading products including a Business Banking Current Account serving 10% of the UK’s SME market
Secured regulatory licensing for 4 FinTechs across financial, technology, risk, and operational areas
Delivered global digital transformation projects with budgets ranging from £500k to £10M+
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Designed and implemented risk management frameworks with a focus on using technology and AI for automation
Example Case Studies
Design of a new Digital Bank in the Kingdom of Saudi Arabia
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Design and implementation of Financial crime management solution for a UK Bank
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Risk Management transformation for global credit card company